Credit Card Customer Service
Some of the ‘lesser’ credit card companies that usually have something to hide are extremely available when setting up your new account. Once you are an established customer, the theme will change.
If you try and call the customer service number on your account you’ll most likely be listening to a menu. During that time, you could hear super promotions just by clicking a particular digit.
Most reputable card companies give you the option to speak to a representative, if your company doesn’t, you could be in for a long wait.
In investigating one particular card company, it took me 12 minutes in menus to finally get an operator prompt and then a 4 minute wait to speak to a live person.
Take some time to consider closing your accounts that could fall into this category. Tomorrow we’ll look at some practices for credit card companies to try and keep your account open and the ‘fees’ behind their gifts.
Relevant Tags: credit card companies, credit card scams, debt management, prosper learning